Cookie Policy

CareAscendium, LLC ("CareAscendium," "we," "us," or "our"), an Indiana limited liability company, uses cookies and similar technologies on our web and mobile application (collectively, the "Application") to enhance your experience, analyze usage, and provide functionality. This Cookie Policy explains what these technologies are, how we use them, and your choices. This policy supplements our Privacy Policy, which governs our overall data practices. By using the Application, you consent to our use of cookies as described here, subject to your opt-out choices.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website or app. They store information about your preferences or actions to make the Application work efficiently. Similar technologies include web beacons, pixels, and local storage. We use both session cookies (deleted when you close the Application) and persistent cookies (remain until expired or deleted).

Types of Cookies We Use

We categorize cookies based on purpose:

• Essential Cookies: These are necessary for the Application to function. They enable basic features like navigation, secure login, and remembering your preferences (e.g., username/password for auto-login). Without these, the Application may not work properly. These cannot be disabled as they are essential.
• Analytics Cookies: These help us understand how users interact with the Application (e.g., pages visited, time spent). We use tools like Google Analytics (anonymized) to improve performance and features. No personal identifiers are shared.
• Functional Cookies: These enhance usability, such as remembering your settings or enabling push notifications.
• Advertising Cookies: We do not use third-party advertising cookies. If we introduce them in the future, we will update this policy and seek your consent.

We do not use cookies for targeted advertising or to "sell" your data under laws like CCPA/CPRA.

How We Use Cookies

• Improve the Application: Analyze usage to fix bugs and add features.
• Personalization: Remember login details or preferences for convenience.
• Security: Detect fraud or unauthorized access.
• Aggregated Data: Use non-identifiable data for AI training or analytics (see Privacy Policy for details).

Third-Party Cookies

We may use third-party services (e.g., analytics providers) that set their own cookies. These are governed by their privacy policies:

Google Analytics: Privacy Policy

We require third parties to comply with this Policy and applicable laws.

Your Choices and Opt-Out

You can manage cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies (e.g., Chrome: Settings > Privacy > Cookies). Note: Blocking essential cookies may impair Application functionality.
• Application Settings: Opt out of non-essential cookies or push notifications in-app.
• Global Privacy Control (GPC): We honor browser signals like GPC for opt-out of data sharing/sales.
• Do Not Sell/Share My Personal Information: For CA residents (CCPA), submit requests via info@careascend.com. We do not "sell" data but honor opt-outs for sharing.

For questions, contact us (see below).

Changes to This Cookie Policy

We may update this Cookie Policy. Material changes will be notified via email or in-app, with 30 days' notice. Continued use constitutes acceptance. Check this page regularly.

Contact Information

If you have questions about this Cookie Policy, contact: